We are incredibly excited to announce that we have finalised a new round of $66m investment from some of Europe’s most well-known investors including Index Ventures, Balderton Capital and Ribbit Capital.
We’ll be using the investment to make our business and consumer products even better, introduce a bunch of new features and to take Revolut global - starting with Asia and North America! 🇱🇷
We will be using the investment raised to take Revolut Global, with the aim of establishing ourselves as the number one platform for consumers and business finance management needs. We’ll be heading to Asia and North America first, whilst growing our community of 700,000 customers across Europe!
We’re hiring a world-class team of International Expansion Managers for most of the countries across Europe including Switzerland, Germany, France and tons more. If you’re interested in scaling one of the fastest growing companies in Fintech, check out our careers page. We’d love to hear from you!
We currently work with a number of third-party providers behind the scenes to make Revolut work. Revolut is essentially the smart-tech that turns these services into one single, awesome product.
One of our focuses over the next few years will be to bring the infrastructure of our product in-house. Here’s what we’ve done so far to increase our service’s resilience:
In the meantime, here’s what we’ve been doing to increase the resilience of our service:
We’re using a new provider - Google’s Cloud Platform.
We have brought in new partners to remove reliance on a single third-party.
We’re working closely with our payment provider’s senior management team to understand the root cause of recent downtime and ensure adequate improvements are made.
We will also be making sure our support is truly something we can be proud of. We’re scaling our support team rapidly and have hired over 30 new support agents in the last two months.
We’ve also set up a dedicated team of developers, operations and UX specialists to spend time working directly in our support team over the next few weeks. You may come across our Head of Mobile, Ed Cooper, on our in-app support chat - so do say hi! 👋
Their goal is to identify any issues and build new tools that will allow our support team to respond to our customers more efficiently and effectively. We’re also analysing thousands of customer queries to see if we can make our app even easier to navigate, and in turn, reduce traffic to our support.
So there’s a lot going on! We want you to feel confident that you can ask us a question at anytime, anywhere, and we’ll be able to resolve your issue in a few minutes.
We’ve got a ton of new features in the pipeline that will make managing your money even easier. Soon you’ll be able to open a personal EUR account in seconds, buy, sell and spend Cryptocurrencies in-app and invest your spare change in company stocks and bonds with our new Wealth product. 💸
We’re always on the look out for feedback on which features you would like us to add next. Let us know via our Community page now.
Take part in our £4 million crowdfunding round!
Almost one year ago, we ran a £1 million crowdfunding campaign which was oversubscribed by 10,000 would-be investors who pledged to invest over £17 million. This year, we’ve increased the crowdfunding total to £4 million so as many of you as possible can own a part of Revolut.
The crowdfunding campaign will be launching later this month. As promised, the first 5,000 Revolut Premium members will have priority-access to invest. Once they’ve had a chance to take part, we’ll open the opportunity to more Revolut users. Keep an eye on your email inbox over the next few weeks if you’re keen to take part.
Thank you immensely to our 700,000 Revolut customers. Because of you guys, we’re on track to reach 1 million customers by the end of the year. We can’t wait for you to see what we’ve got in store for you next. 💙
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