Introducing SmartDelay — Free lounge access when you need them most 🛫

George Robson

 · 01/31/2020  · 01/31/2020

Being stuck at the airport is no fun, because let’s face it, there are only so many times you can walk backwards on the moving walkway. Introducing SmartDelay, a brand new feature which gives you free lounge access if your flight is delayed by more than an hour.

Over 9 million people around the world use Revolut while travelling, which inevitably means that some will find themselves waiting around for delayed flights. We can’t make your plane arrive any faster, unfortunately, but we can do our bit to make you a little more comfortable while you wait.

That’s the idea behind SmartDelay, and we’re proud to start offering it to our Premium and Metal customers from today.

What exactly is SmartDelay? 🛬

It’s super simple. If your flight is delayed by more than one hour, we’ll give you some free airport lounge access. Right now, SmartDelay is available for Revolut Premium and Revolut Metal customers — another great reason to upgrade!

We won’t just give you a free lounge pass, either. If you’re a Premium customer, we’ll give a lounge pass to one of your travel companions, too. If you’re a Metal customer, we’ll give lounge access to up to three travel companions. They don’t even have to be Revolut customers!

How SmartDelay works ⏳

Like all things Revolut, we’ve made it as easy as possible to use SmartDelay. Please note, you’ll need to update to the latest version of the app in order to access SmartDelay.

  1. Input your flight number and airline into the app, and we’ll keep our eyes to the skies
  2. If your flight is delayed by more than one hour, we’ll automatically send you some free lounge access
  3. Travelling with friends? Enter their details in the app and invite them to join you in the lounge
  4. Simply show your QR code, boarding pass and ID at the lounge entrance (same for your travel companions)

Remember: It’s one pass for you and one pass for a friend on Premium. One pass for you and three passes for friends on Metal.

And don’t worry if you don’t register your flight details in time, you can activate SmartDelay even after your flight is already more than an hour late. It’s just one more reason to make Revolut your go-to money app, at home and abroad.

To upgrade your plan, simply head to the Dashboard section of the app and tap on ‘My plan’. You can even do it from the airport, no additional documentation required.

Terms and conditions apply, please read our SmartDelay FAQ for more details.