Running and growing a business is challenging, and sometimes you run into problems at the most inconvenient of times. You forget how to use a feature, or even where to find it. Sometimes it’s on us, too, when the tech experiences a temporary hiccup, and you notice before we do.
In all of these cases, it helps to know exactly how, when, and where you can get the help you need.
At Revolut we’ve made it simple. There are two main ways for you to get in touch, and whatever the issue, we’ve probably seen it before, meaning we’ll be able to help you out right away.
Try the FAQ 💬
Our 24/7 Business Support Team are in constant conversation with customers across Europe, meaning they have seen it all.
The more we learn about the most common issues facing our customers, the better we get at building useful FAQs. The fastest way to find a solution to your issue, therefore, is to search the Revolut Business FAQ section.
You’re almost certain to find the answer you’re looking for there.
Speak to a real human being 🙊
Didn’t find what you were looking for in the FAQ section? Our support agents are always happy to help, and you can chat with them any time of the day or night.
To find them, go to revolut.com/business, click on Sign Up, then click on the chat support icon in the bottom right hand corner of the screen. Existing users will see the same icon once they’re logged in.
Pro tip: Avoid Monday and Tuesday morning if your request isn’t urgent, as these tend to be the busiest times.
You can also access a support agent via our in-app chat! Simply open the app and select the help menu to get in touch.
And that’s it. Simple, right? We hope that you never have to use either of these options, because your experience is so seamless, but if you do, we’re here for you.
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