We'll never become one of those companies who view their customers as just a number.
We owe you, big time! From helping to shape our services to marketing our product across your network of friends, family and colleagues, you've stood shoulder to shoulder in helping us get a Revolut card into the hands of millions of people.
Over the last six months, we've launched a number of initiatives to help get you more involved. We've allowed customers to invest in Revolut through crowdfunding campaigns and have scaled our RevRally community events across Europe.
But now we want to take this a step further and introduce even more ways in which you can help shape our brand and build a better way of banking.
Help us name future products 🛠️
Moving forward we're going to be asking you to help us name future products. We'll publish a blog in advance of a launch explaining what the product will do, and you can come running in with your suggestions! We'll also crown the winner. 👑
Tell us what products you want 📣
We don't always have the answers, even if we sometimes think we do. So, we're going to create a public board that will allow customers to suggest new products and allow other customers to vote these suggestions up or down. Naturally, the popular suggestions will be considered.
Buy Revolut merch 👕
Believe it or not, but we get swamped with requests by customers for Revolut t-shirts, hoodies and stickers! We're in the process of creating some neat designs which you will be able to buy online soon!
📖Hey there! 👋 Don't forget to Subscribe to our blog 👌🏻
Attend community events globally 🍺
We hold monthly RevRally community events across the UK and Europe. In the coming months, we'll be expanding these events to countries like the United States, Australia, Singapore and Hong Kong!
Join Open BETA groups 📱
While we already have some BETA groups in action, we want to open up the floor to all customers. In a few weeks time, we'll be sending out comms to all customers asking them to take part in physical and digital BETA sessions, so that they can trial new products/features and share their honest feedback.
Join Live Q&A sessions 💻
We want to engage and communicate with you at every opportunity, so we'll be launching live online Q&A sessions with key members of the Revolut team to answer all of your questions. From engineers to data scientists, we'll keep it as open and as interesting as possible.
These are just some of the initiatives we have lined up for you, but if you have any other ideas on how we could improve our community engagement, pop your ideas in the comments section below - we'll be sure to listen 💪
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